Privacy Policy
Last Updated: 23/02/2025
1. Introduction This Privacy Policy explains how we collect, use, and protect your personal data when you use our hosting services. By using our services, you agree to the collection and use of information as described in this policy.
2. Data We Collect When you sign up for our services, we collect the following information:
Name, email address, and contact details
Billing information (processed securely through third-party payment providers)
IP address and login history for security purposes
Website usage and resource consumption for compliance with fair usage policies
3. How We Use Your Data We use your data for the following purposes:
To provide and manage our hosting services
To process payments and invoices
To detect and prevent fraudulent activities
To communicate important service-related updates
To comply with legal obligations
4. Data Security We take reasonable security measures to protect your personal data, including encryption, access controls, and regular security audits. However, we cannot guarantee complete security, and customers are responsible for securing their own accounts and website data.
5. Third-Party Sharing We do not sell or share your data with third parties except in the following cases:
When required by law enforcement or legal obligations
To process payments through trusted payment providers (PayPal, credit/debit card processors)
For fraud prevention and security monitoring purposes
6. Cookies and Tracking We may use cookies and similar tracking technologies to improve our website experience. You can manage or disable cookies in your browser settings.
7. Your Rights Under GDPR If you are an EU/UK resident, you have the following rights:
Right to access, update, or delete your personal data
Right to object to data processing for certain purposes
Right to request a copy of your stored data
Right to withdraw consent for marketing communications
To exercise these rights, please contact us.
8. Data Retention We retain your data only as long as necessary to provide our services and comply with legal obligations. If you cancel your account, we may keep certain data for record-keeping purposes.
9. Changes to This Policy We reserve the right to update this Privacy Policy at any time. We will notify customers of significant changes via email. Continued use of our services after updates constitutes acceptance of the revised policy.
For any questions regarding this Privacy Policy, please contact us.
